Date of Service 

Name of Chauffeur

1. Did the chauffeur arrive at the requested time?
 Yes No

2. Upon arrival, did the chauffeur introduce him/herself?
 Yes No

3. Did the chauffeur offer assistance with bags/luggage?
 Yes No Not Applicable

4. Did the chauffeur open and close your door?
 Yes No

5. Did the chauffeur lock doors before departing?
 Yes No

6. Did the chauffeur explain the vehicle’s features and how to use them?
 Yes No

7. Did the chauffeur confirm your destination prior to departure?
 Yes No

8. Were you offered a beverage and a newspaper?
 Yes No

9. Were airport departure/arrival procedures explained thoroughly?
 Yes No Not Applicable

10. Was the chauffeur professional?
 Yes No

11. Was the chauffeur dressed and groomed properly?
 Yes No

12. Was the chauffeur knowledgeable and courteous?
 Yes No

13. Did the chauffeur park the vehicle in a clearly visible and convenient location?
 Yes No

14. Would you recommend this chauffeur to others?
 Yes No

15. Did the chauffeur give you a business card?
 Yes No

16. Did the chauffeur accelerate and brake smoothly?
 Yes No

17. Did the chauffeur change lanes safely?
 Yes No

18. Did the chauffeur’s driving make you feel safe and comfortable?
 Yes No

1. Did the vehicle meet or exceed your expectations?
 Yes No

2. Was the vehicle clean and in good condition?
 Yes No

3. Did the vehicle’s features work properly?
 Yes No

4. Did the vehicle have enough passenger and storage space?
 Yes No

5. Was the ride comfortable and smooth?
 Yes No

1. Was the reservation process quick and efficient?
 Yes No

2. Did you use book the reservation online?
 Yes No

3. Did you call for this reservation?
 Yes No

4. Did you receive a follow-up confirmation for this reservation?
 Yes No

Additional Comments

Name

Business

Address

City

State

Zip Code

Country